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Technical Support

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Order
Order in year: The annual contract for future delivery is made in duplicate, please fill in and stamp an offical seal in detail , then send us one. Contract change after confirming, you can notify us at any moment by phone, fax or letter.
Order temporarily : you can contact us by phone, fax or e-mail at any time.

consignment time
Contract order: deliver on time according to the dates specified in the contract.
Order temporarily :Elisa kits send out in seven days, antibodies and others reagents send out in three days.
Transportation way
Express Mail Service


Price , term of payment and relevant matters
Price: Subject to quotation on the catalogue of that year, the freight charges are paid by the demanding party.
Terms of payment: The cash , cash remit money , the bank remits money , cheque (limit Tianjin)
Relevant matters : Stock invoice generally send out together with products, please pay attention to checking and accepting, if you do not receive the invoice please get in touch with the client service department of our company in time. Please subject to the bank and account number indicated on the invoice when you handle the remittance: Please notify your unit financial department indicate at the draft that supply the symbol of invoices, in order to cancel your loan after verification.


Customer's service system
The inferior officer of the customer service serves you wholeheartedly. If you need
●Understand more detailed product information
●Consult the products not arranged in catalogues
●Reflect the quality problem of the products
●Seek and show other to help relevantly
Can dial telephone number 8008180100 of the free service , we will be satisfied with the reply for you within 24 hours.

address:238 baidi road,nankai district,tianjin,china   postcode:300192   tel: +86 22 8789 1880
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